Member Agreement & General Disclosures

Association for Care Education and Support (ACES), from now on known as “Association”. Please read the below membership and billing agreement.

You agree to the terms of membership and billing.

Member is an individual who resides in the United States, 18 years of age or older and otherwise eligible to receive services. This definition also includes the Member’s dependents: legal spouse and/or children under the age of 26 years residing with the Member. A civil union spouse is considered a legal spouse for policies issued in the state of Illinois.

I am requesting enrollment as a Member of the Association and understand that there are dues associated with the membership. I understand that my failure to remit membership dues will result in loss of eligibility to participate in any of the Association sponsored programs or discounts. I understand this is not an insurance program or product. Applications for membership received between the 1st and 28th of the month where the payment was successfully processed will be considered in good standing as of the 1st of the month. Applications for membership received between the 28th and the end of the month where the payment was successfully processed will be considered in good standing on the 1st of the following month. Member understands that the Association will make every reasonable effort to ensure the information provided on its website is accurate at the time of initial posting; however, Member understands that it is the MEMBER’S RESPONSIBILITY to confirm the information listed with the product or service provider is still accurate and valid as of the date of purchase from the service provider. Member will contact Association in the event any benefit, discount or offer listed on the Association website purported by Member to be inaccurate in any way. Member understands that the Association does not set the discounts or services offered by the individual service provider; therefore, the Association cannot guarantee that any specific savings will be realized. It is the responsibility of the Member to verify service provider charges and make an informed determination of potential savings based upon market comparison.

Member further understands that the Association and its affiliates, directors, officers, employees and representatives are not responsible for the outcome of any services received from any service provider associated with the Association either directly or indirectly; and, Member agrees to hold the Association and its affiliates, directors, officers, employees, representatives and associates harmless for any undesirable outcome or damage or loss caused by or resulting from any service, product or action of a service provider. You further affirm you are not enrolling for someone else, another entity - or on your own behalf, for the purpose of, in whole or in part, of making threats or demands for money by alleging violations of the Telephone Consumer Protection Act and/or Federal Trade Commission DO NOT CALL registry or regulations. You expressly indemnify all parties involved in enrolling in these product(s) from any alleged violations, or threats of litigation, as it relates to the Telephone Consumer Protection Act or Federal Trade Commission DO NOT CALL registry related violations.

Authorization of Payment and General Disclosures

CONSENT TO ELECTRONIC DELIVERY:

You have agreed to downloading your membership information and where applicable your certificate electronically. If you choose to do so, you are consenting to accept electronic delivery of your certificate. You also have the right at any time to receive a hard copy of your certificate. If you choose this option, please call 1-800- 992-8044.

CONSENT TO COMMUNICATION:

You have agreed to be contacted by the Association through email, phone, and regular mail for the purpose to communicate as it applies to your membership. Such examples are newsletters, billing notices, membership proxy notices. Your information will be shared with service providers when necessary to fulfill their obligation to provide the benefits, privileges and services they have undertaken to provide. I understand that a failure to receive such communication due to an incorrect email address is no fault of the Association.

AUTHORIZATION OF PAYMENT:

By signing below, I confirm the following: You authorize Ocean Consulting Group and the ACES on behalf of the Association for Care Education and Support (ACES) to charge the credit card or ACH debit indicated in this authorization. You understand that this authorization will remain in effect until you cancel it in writing, and you agree to notify Association for Care Education and Support (ACES) in writing of any changes in your account information or termination of this authorization at least 10 days prior to the next billing date. This payment authorization is for the type of bill indicated above. You certify that you are 18 years of age or older and an authorized user of this credit card or bank account and that you will not dispute the scheduled payments with your Credit Card Company or bank provided the transactions correspond to the terms indicated in this authorization.

CANCELLATION POLICY:

I may cancel automatic payments at any time by calling Member Services at 1-855-648-6764. I understand that I may terminate the scheduled payments by providing notification to the Member Service team ten (10) business day prior to the next scheduled payment date. This advance notice allows processing time to ensure the termination occurs prior to the next scheduled payment date. Automatic payment termination cannot be guaranteed with respect to notice provided outside of this window. If I am not satisfied with my membership, I may cancel within thirty (30) days from my membership’s start date and I may be eligible to receive a full refund on the monthly membership dues collected for the first month. All cancellations must be directed to Member Services at 1-855-648-6764. Cancellations are processed Monday–Friday from 9:00 a.m. to 5:00 p.m. Eastern Time. All cancellation requests must be made ten (10) days prior to the billing date in order to cancel the membership for that month. This advance notice allows processing time to ensure the cancellation occurs prior to the next scheduled payment date. Cancellations cannot be guaranteed with respect to notice provided outside of this window. If a cancellation request is received on or after the recurring billing date and the payment has been drafted, the membership will terminate prior to the next billing date and the member will be covered through the next month. By submitting a claim during the first 30 days, I acknowledge and agree that such a submission constitutes acceptance of the membership, the products, and their terms and submission of such a claim constitutes a waiver of any and all refund rights, including those noted in the foregoing paragraph.

Our Terms of Service cover how our product should be used.

Welcome to the AsureConnect Direct To Consumer Enrollment Portal (the PRODUCT), owned and operated by Time For Team Technology, Inc. (the COMPANY). The PRODUCT is designed to allow customers of the Association for Care Education and Support to self-enroll in the plans offered by the Association for Care Education and Support.

Acceptance and Eligibility

By accessing or using this PRODUCT, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service (the TERMS). If you do not agree with any part of these terms, you must not use this PRODUCT.

Changes

The COMPANY reserves the right, at its sole discretion, to modify or replace these TERMS at any time. If a revision is material, we will provide notice on our website prior to any new terms taking effect. Your continued use of the PRODUCT signifies your acceptance of these new terms.

Registration and Security

You are responsible for maintaining the confidentiality of your login credentials, and you are fully responsible for all activities that occur under your account. You agree to immediately notify the COMPANY of any unauthorized use of your account or any other breach of security.

Data Protection and Privacy

Please refer to our Privacy Policy for information about how we collect, use, and share your data.

Intellectual Property Rights and Infringement

All rights, title, and interest in and to the PRODUCT (excluding content provided by users) are and will remain the exclusive property of the COMPANY and its licensors.

You agree to notify the COMPANY immediately of any claim or suspicion that the services provided through the portal infringe the intellectual property rights of any third party. The COMPANY reserves the right to manage the defense of such claims and may, at its discretion, modify or discontinue the services to resolve the issue.

Prohibited Activities

By accessing or using the PRODUCT, you agree to comply with all applicable laws and regulations and to refrain from engaging in any of the following prohibited activities, the violation of any of which comprise grounds for immediate termination of your access to and use of the PRODUCT:

• Illegal Activities: You may not use the PRODUCT to engage in any illegal activities or solicit the performance of any illegal activity, including but not limited to fraud, trafficking in obscene material, drug dealing, money laundering, gambling, and terrorist activities.
• Unauthorized Access: You may not attempt to gain unauthorized access to any part of this PRODUCT, including but not limited to servers, or any systems or networks connected to our website by hacking, password mining, or any other illegitimate means.
• Harassment and Abuse: You may not use this PRODUCT to harass, abuse, or harm another person, group, or entity. This includes, but is not limited to, stalking, threatening, bullying, or sending unsolicited messages.
• Intellectual Property Infringement: You may not upload, post, or otherwise distribute content that infringes on the intellectual property rights of others, including but not limited to copyrights, trademarks, patents, and trade secrets.
• Spamming: You may not use this PRODUCT to send unsolicited advertisements, promotional materials, or other forms of solicitation (commonly known as "spam") to any other users or third parties.
• Misrepresentation and Fraud: You may not impersonate any person or entity, falsely state or otherwise misrepresent your affiliation with a person or entity, or create a false identity to mislead others.
• Malicious Software: You may not upload, post, or otherwise distribute content that contains viruses, worms, trojan horses, spyware, adware, or any other malicious code designed to disrupt, damage, or limit the functionality of any software, hardware, or telecommunications equipment.
• Data Harvesting: You may not use any automated means, including robots, spiders, or other data mining tools, to scrape, collect, or otherwise extract data from the PRODUCT for any unauthorized purpose.
• Interference with Services: You may not interfere with or disrupt the operation of our website, servers, or networks connected to our website, including by overloading, flooding, spamming, or crashing our systems.
• Privacy Violations: You may not use our website to collect, store, or distribute personal data about other users without their explicit consent or in a manner that violates applicable privacy laws.
• Discriminatory Content: You may not post or share content that promotes discrimination, bigotry, racism, hatred, or violence against any individual or group based on race, ethnicity, religion, gender, sexual orientation, disability, or any other characteristic.
• Adult Content: You may not post or share any obscene, pornographic, or sexually explicit content.
• False Information: You may not distribute false, misleading, or deceptive information through our website.
• Violation of Terms: You may not use our website in a manner that violates these TERMS or any other policies or guidelines provided by us.
• Commercial Use: You may not use our website for any commercial purposes without our prior written consent, including but not limited to advertising, solicitation, or sale of goods or services.

Violation of any of these prohibitions exceeds any authority granted to you, and may result, at our absolute discretion, in the immediate suspension or termination of your access to our PRODUCT. We reserve the right to take appropriate legal action, including alerting law enforcement and seeking any available equitable and legal relief.

Compliance, Audit, and Cybersecurity

You agree to comply with all applicable healthcare and privacy laws and regulations, including but not limited to HIPAA, CCPA, and other relevant privacy and security laws and regulations. This compliance extends to all aspects of patient or otherwise sensitive data handling, confidentiality, and reporting obligations.

• Audit Rights. The COMPANY reserves the right to conduct audits and inspections to ensure your compliance with these TERMS, including legal, regulatory, and cybersecurity requirements. You agree to cooperate fully with any such audits and provide access to all relevant records and facilities.
• Cybersecurity. As a user of the PRODUCT, you acknowledge the sensitive nature of the personal and health information involved and agree to uphold the highest standards of data security. You are required to adhere to the following cybersecurity obligations directed to maintaining comprehensive security policies and procedures, conducting regular training for all personnel on data security, developing an incident response plan to handle data breaches or other security incidents, and conducting regular audits and compliance checks, and taking prompt corrective actions to remedy any identified security deficiencies.

While we are committed to providing a secure environment for our subscribers, maintaining security also requires proactive steps on your part. Here are some best practices to help you protect your information and enhance your own cybersecurity hygiene:

1. Use Strong Passwords: Create strong, unique passwords for your accounts. A strong password typically includes a mix of upper and lower case letters, numbers, and special characters. Avoid using easily guessable information such as birthdays or common words.
2. Enable Two-Factor Authentication (2FA): Whenever possible, enable two-factor authentication for an added layer of security. This usually involves receiving a code on your phone or email, which you must enter in addition to your password.
3. Keep Software Updated: Regularly update your operating system, browser, and any software applications. Updates often include important security patches that protect against vulnerabilities.
4. Be Wary of Phishing: Be cautious of emails, messages, or websites that request sensitive information. Verify the authenticity of such communications before responding or clicking on links. Look for signs of phishing, such as misspellings, generic greetings, and unusual email addresses.
5. Use Secure Connections: Always use secure, encrypted connections (look for "https://" in the URL) when accessing sensitive information or conducting transactions online. Avoid using public Wi-Fi networks for such activities.
6. Regularly Monitor Your Accounts: Frequently check your accounts for any unauthorized activity. Report any suspicious transactions or activity to us and your financial institution immediately.
7. Back Up Your Data: Regularly back up important data to an external drive or cloud storage service. This ensures you can recover your information in case of hardware failure, ransomware, or other data loss events.
8. Use Antivirus and Anti-Malware Software: Install and maintain reputable antivirus and anti-malware software on your devices. Regularly scan your devices for threats and follow the software's recommendations for removing any detected issues.
9. Educate Yourself: Stay informed about the latest cybersecurity threats and trends. The more you know about potential risks, the better you can protect yourself.
10. Be Cautious with Personal Information: Limit the amount of personal information you share online and be mindful of privacy settings on social media platforms. The less information you expose, the lower your risk of identity theft.
11. Log Out When Finished: Always log out of your accounts when you're finished, especially on shared or public computers. This helps prevent unauthorized access to your information.
12. Use a Password Manager: Consider using a password manager to securely store and manage your passwords. This can help you create and maintain strong, unique passwords for all your accounts without having to remember each one individually.

By following these cybersecurity hygiene tips, you can significantly reduce your risk of falling victim to cyber threats and help protect your personal information. Your vigilance and proactive measures are crucial components of maintaining a secure online environment.

Data Accuracy

You are responsible for ensuring the accuracy, completeness, and reliability of the data you enter into the PRODUCT. The COMPANY shall not be liable for any errors or inaccuracies in information provided by you or resulting from your failure to maintain accurate and updated data.

1. Implementation of Security Measures:
• Compliance with Laws: You must comply with all applicable local, state, federal, and international laws and regulations regarding data protection, privacy, and security.
• Security Policies and Procedures: You must implement and maintain comprehensive written security policies and procedures that are designed to ensure the security, confidentiality, and integrity of the personal and health information accessed through the PRODUCT.
• Security Best Practices: Adoption of industry-standard cybersecurity measures, such as encryption of data in transit and at rest, secure access controls, and regular security audits and vulnerability assessments.
2. Employee Training and Awareness:
• You are responsible for ensuring that all employees who have access to the portal are trained on these security policies and procedures and on general cybersecurity best practices.
• Regular training sessions should be conducted to educate employees about potential cyber threats, phishing scams, and proper handling of sensitive information.
3. Incident Response and Notification:
• You must develop and maintain an incident response plan that includes procedures for responding to a data breach or any unauthorized access or disclosure of personal or health information.
• In the event of a data breach or security incident, you are required to promptly notify the COMPANY and affected individuals, as well as relevant authorities, in accordance with applicable laws and regulations.
4. Regular Audits and Compliance Checks:
• Conduct regular audits to ensure compliance with your cybersecurity policies and procedures.
• You agree to periodic third-party audits conducted by the COMPANY or its designee to verify compliance with this agreement.
5. Remediation Efforts:
• In case of non-compliance identified through audits or monitoring, you must take immediate corrective action to remedy any deficiencies in your cybersecurity practices.
6. Technology Updates:
• You must regularly update and patch your IT systems and software to protect against vulnerabilities.

Third-Party Services

If the PRODUCT integrates or offers third-party services, you agree that the COMPANY is not responsible for the performance, compliance, or acts of these third parties. Such services may have their own terms of use and privacy policies, and your use of these services will be governed by and subject to such terms and conditions.

Conflict Resolution : Mandatory Mediation and Arbitration

Before engaging in arbitration, the parties agree to attempt to resolve disputes through good faith negotiation and mandatory mediation. If unresolved, disputes must be submitted to binding arbitration according to the rules set forth in the "Dispute Resolution" section of these Terms.

Modifications to Services

The COMPANY reserves the right to modify, suspend, or discontinue the portal or any service to which it connects, with or without notice, and without liability to you or any third party.

No Partnership or Agency

Nothing in these TERMS shall be construed as creating a partnership, contract of employment, or agency relationship between you and the COMPANY. You do not have any authority to create any obligation, representation, or warranty on behalf of the COMPANY.

Force Majeure

The COMPANY will not be liable for any failure to perform its obligations under these TERMS if such failure results from any condition beyond its reasonable control, including but not limited to, natural disasters, acts of government, pandemics, labor conditions, and power failures.

Indemnification

You agree to indemnify, defend, and hold harmless the COMPANY and its affiliates, officers, agents, employees, and partners from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the portal, your violation of these TERMS, or your violation of any rights of another.

Limitation of Liability

In no event will the COMPANY, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the PRODUCT; (ii) any conduct or content of any third party on the portal; (iii) any content obtained from the PRODUCT; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.

Termination

The COMPANY may, in its sole and absolute discretion, and with or without cause, terminate or suspend your access or use of the PRODUCT, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these TERMS.

Governing Law and Venue

These TERMS shall be governed and construed in accordance with the laws of Florida, without regard to its conflict of law provisions exclusive jurisdiction and venue shall be in the federal or state courts closest to Palm Beach County, Florida.

Dispute Resolution

You agree that any disputes arising from or relating to the subject matter of these TERMS shall be finally settled by arbitration in Palm Beach County, Florida, in accordance with the Commercial Rules of Arbitration of the American Arbitration Association.

Miscellaneous

• Severability: If any provision of these TERMS is held to be invalid or unenforceable, that part will be deemed severed, and the remaining provisions will remain in effect.
• Waiver: No waiver of any of the provisions of these TERMS will be deemed a further or continuing waiver of such term or condition or any other term or condition. Any failure of the COMPANY to assert a right or provision under these TERMS shall not constitute a waiver of such right or provision. Waiver of any specific term or condition must be acknowledged and agreed to in writing by the COMPANY.

Contact Information

If you have any questions about these TERMS, please contact us at:

Time for Team Technology, Inc.
2540 Metrocentre Blvd.
Suite 5
West Palm Beach, FL 33407
support@asureconnect.com